Terms of Service

WELCOME TO LEEDFLOW’S AUTOMATED LEAD GENERATION SERVICE (THE “SERVICE”). PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN THE LEGAL TERMS AND CONDITIONS THAT GOVERN YOUR USE, SUBSCRIPTION, AND ACCESS TO THE SERVICE.

AGREEMENT

This Agreement (the “Agreement” or “TOS”) is between us, Leedflow Technology AB (org no: 559491-1660) (“Leedflow”, “we”, “our” or “us”) and you, the Customer. References to “Customer” and “you” include any employer, client, or other party you may be acting for in accessing leedflow.se (the “Site”). You are the “Customer” under this Agreement and Leedflow’s Privacy Policy if you by clicking or tapping on a button indicating your acceptance of this Agreement, by executing a document that references this Agreement, or by using the Services. If you don’t agree with any provision of these Terms of Service, you may not use the Site or the Services. If you are an organization, the individual who agrees to this Agreement on your behalf must have the authority to bind you to this Agreement. The Site provides services to help connect Leedflow’s Customers with Prospects (the “Services” or the “Service”). Both the Customer and the Prospect can exchange information with one another through the Site in various ways, such as sending emails through the Site or obtaining information about one another via the Site. “Prospect” means a profile of a real person whose identity and contact details (including but not limited to an email address, social links, or phone number) are listed on the Site. “Information” means a Prospect’s identity or contact details (email address, social links, or phone number). “Introduce” means an automated email is being sent out by means initiated via Leedflow’s Services from the email address provided by the Customer to a Prospect.

SERVICES

AVAILABILITY

The Service is provided “as is” and “as available.”

SUPPORT SERVICES

The Service includes access to email support. “Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Leedflow to respond within one business day) concerning the use of the Service. All Leedflow support will be provided in accordance with Leedflow’s standard practices, procedures, and policies. Leedflow may need to access your account to deliver support and customer services.

CHANGES TO SERVICES

Leedflow continually changes and improves the Service. The Customer’s use of any new features and functionality added to the Service may be subject to additional or different terms relating to such new features and functionality. Leedflow may alter or remove functionality from the Service at any time without prior notice. Leedflow will inform the Customer of any additional or different terms over email to the Customer’s email address.

SUSPENSION OF THE SERVICE

Leedflow may limit or suspend the Service from time to time at our discretion (for example, to perform scheduled maintenance). If Leedflow limits or suspends the Service, Leedflow will endeavor to give the Customer reasonable advance notice so that the Customer can plan around it. However, there may be some situations, such as security emergencies, where it may not be practicable for Leedflow to give advance notice. Leedflow will use commercially reasonable efforts to narrow the scope and duration of the suspension or limitation as is needed to resolve the issue that prompted such action.

THIRD PARTY SERVICES

If the Customer uses any third-party service with the Service, the Customer acknowledges that the service may access or use the Customer’s information. Leedflow will not be responsible for any act or omission of the third party, including such third party’s use of the Customer’s information. Leedflow does not warrant or support any such third-party service, and the Customer should contact that third party for any issues arising from the Customer’s use of the third-party service.

CUSTOMER OBLIGATIONS

VALID CONTACT INFORMATION

The Customer must provide a legal full name, a valid email address, and any other information requested to complete the signup process. The Customer is responsible for keeping the provided information up to date.

HUMAN CUSTOMER

The Customer must be a human. Accounts registered by “bots” or other automated methods are not permitted. Leedflow, in its sole discretion, will determine abuse or excessive usage of the Service. Leedflow will make a reasonable attempt via email to warn the Customer prior to any suspension.

ILLEGAL ACTIVITY

The Customer is responsible for ensuring that the Service is not used for any illegal or abusive purposes.

ACCOUNT SECURITY

The Customer is responsible for maintaining the confidentiality of passwords and any other credentials used to access its accounts. The Customer will use commercially reasonable efforts to prevent unauthorized use of the Service and will terminate any unauthorized use of which it becomes aware. The Customer, and not Leedflow, is responsible for any activity occurring in its accounts (other than Leedflow’s direct activity which is not performed in accordance with the Customer’s instructions), whether or not authorized. The Customer will notify Leedflow promptly if the Customer becomes aware of any unauthorized access or any other breach of security to its accounts.

PRIVACY

The Customer consents to the transfer, processing, and storage of information on the Customer and its employees including any personal data (“Customer Information”) in accordance with this Agreement, including Leedflow’s “Privacy Policies.” The Customer agrees with Leedflow’s privacy policies. Leedflow uses [email service provider] to enable us to send out email to the prospects on your behalf. This is also how we track when someone replies to the email. When the connection is made, you will be asked to allow access to parts of your email account such as your inbox, sent folder, and calendar. Leedflow’s use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the limited Use requirements.

EXPLOIT

The Customer agrees not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Leedflow.

PAYMENT AND BILLING

CUSTOMER INFORMATION

The Customer must provide Leedflow with accurate customer and billing information and keep this information up to date.

BILLING

By subscribing to the Service, the Customer gives Leedflow the right to charge the submitted credit card, or bill the Customer via other payment methods, for fees connected with the Service such as renewal fees or fees for extra services.

PAYMENT TERMS

Upon registration for the Service, Leedflow provides one option of Payment terms to the Customer: “Subscription Terms.” Customers that on the Site or in a written Sales Document agree to subscribe to the Service for a recurring “Billing Cycle” and have fully paid for it.

SUBSCRIPTION TERMS

The Customer pays in advance for each billing cycle. The subscription payment is due and payable on the Effective Date. Fees for each renewal term shall be due on the same payment schedule. Payment can be made via credit card or wire transfer. Leedflow does not accept checks as a valid payment method. The fee for the first billing cycle is stated in the Sales Document from a Leedflow Sales representative. Fees are non-refundable.

BILLING CYCLE

The Service provided by Leedflow is a subscription service. The Customer pays in advance for each billing cycle.

RENEWAL

The Customer’s account with Leedflow will be renewed automatically for a period of one (1) months until the Customer cancels the Service.

EXTRA SERVICE FEES

The Customer is responsible for all charges incurred related to the Customer’s Leedflow account, including any applicable taxes or extra service fees.

PRICE CHANGES

Leedflow may change the fees charged for the Service at any time, provided that, for any fees billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of the Customer’s subscription. Leedflow will provide the Customer with reasonable prior written notice of any change in fees to give the Customer an opportunity to cancel auto-renewal on the Customer’s subscription before the change becomes effective.

CANCELLATION AND TERMINATION OF SERVICE

CANCELLATION

Termination of this agreement needs to be communicated at least 30 days prior to the agreement period’s end. The cancellation notice needs to be sent to info@leedflow.se.

TERMINATION

In case of any breach of the Agreement by the Customer (including any late payments), Leedflow may terminate this Agreement with immediate effect without any liability to the Customer. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

CHANGES TO TOS

Occasionally, Leedflow may, in its sole discretion, make changes to these Terms of Service (“TOS”). Leedflow will announce important changes to the TOS on the Customer’s Leedflow account or by written notice to the Customer’s provided contact information. The current TOS are always available at leedflow.se. By continuing to use the Service after those changes are made, the Customer is expressing and acknowledging the acceptance of the changes.

USE OF CUSTOMER’S NAME AND COMPANY NAME

Leedflow reserves the right to use the Customer’s name and/or company name as a reference for marketing or promotional purposes on the Leedflow website and in other communication with existing or potential Leedflow customers. To decline Leedflow this right, the Customer needs to email cancellation@leedflow.se stating that the Customer does not wish to be used as a reference.

DISCLAIMER OF WARRANTIES

The Service and its content are provided “as is” and “as available.” Leedflow disclaims all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Leedflow does not make any warranty that the Service will be error-free or that access thereto will be continuous or uninterrupted. The Customer understands that the Customer uses the Service, and accesses, downloads, or otherwise obtains content or services through the Service, at the Customer’s own discretion and risk.

LIMITATION OF LIABILITY

To the extent permitted by applicable law, in no event will Leedflow be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, incidental, or consequential damages; (ii) the cost of procurement of substitute products or services; (iii) for interruption of use or loss or corruption of data. Leedflow shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

INDEMNIFICATION

The Customer agrees to indemnify and hold harmless Leedflow, its contractors, licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of the Customer’s use of the Service, including but not limited to the Customer’s violation of this Agreement.

MISCELLANEOUS

ENTIRE AGREEMENT

This Agreement constitutes the entire Agreement between Leedflow and the Customer concerning the subject matter hereof and may only be modified by a written amendment signed by an authorized executive of Leedflow, or by the posting by Leedflow of a revised version.

SEVERABILITY

If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect.

ASSIGNMENT

The Customer may not assign its rights under this Agreement without the prior written consent of Leedflow, which may be granted or withheld by Leedflow at its discretion. Leedflow may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns.

NO WAIVER

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Leedflow’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

RELATIONSHIP OF THE PARTIES

The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

GOVERNING LAW AND DISPUTES

This Agreement shall be governed by the laws of the [Your Country], without regard to its conflict of laws provisions. The parties agree to submit to the exclusive jurisdiction of the courts located in [Your City, Your Country] to resolve any legal matter arising from this Agreement or the Customer’s use of the Service. Notwithstanding this, the Customer agrees that Leedflow shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

CONTACT US

If you have any questions or concerns regarding these Terms, please contact us at contact@leedflow.se.

Please review the revised document and let me know if there are any adjustments or additional details you would like to include.